As of September 21st, 2017 American Health Value will no longer be administering health savings accounts (HSA) and have transferred the administrative rights and duties to HealthEquity. As of today, we are no longer a point of contact for anyone who currently possesses an HSA, or for anyone looking to open an HSA.
Please see the information below for instructions relating either to existing account holders, or those looking to open an HSA:
Nothing with your HSA has changed. You have the same checking/routing numbers, the same debit card, and the same online credentials necessary to access your account. Going forward, you simply need to direct all funding and inquiries to HealthEquity instead of our office.
You can visit the following links to access a PDF copy of the letters that were mailed to individual account holders and/or employer groups announcing this transition:
To access your HSA online: Click here
To contact HealthEquity directly: please call 877-694-3942 or email them at firstname.lastname@example.org
We are not able to open an HSA for you at this time. Please visit www.healthequity.com to open your health savings account.
After 20 years of HSA administration, American Health Value has made the difficult decision to exit the HSA marketplace. Each and every one of our clients have been at the center of what we have done for two decades and are the reason why our staff has been so honored to suit up and show up for you at work every single day. It is with our clients at heart, that we feel it is in their best interest to transition them over to our custodial banking partner HealthEquity and allow them to also take on the full role as your HSA administrator.
From everyone at American Health Value, it has truly been a pleasure serving the HSA needs for all of our clients over the last two decades and we sincerely thank all of you for the opportunity to work together.
If after receiving our response and you are not satisfied with the resolution you may write or call: West Virginia Insurance Commissioner